Bring your own frontend
An API, not a locked theme. Your site. Your app. Your docs. Rendered in your own design.
Any frontend
Knowledge base
Answers your customers can find themselves.
Write once, publish to your help center, and serve articles anywhere through the public API.
ShippingPublished
Where is my order?
/help/where-is-my-order · published May 2026
GET /help-center/articles
Authorization: pk_live_…
Authorization: pk_live_…
What's included
Draft to published
A clean publishing flow with auto-generated slugs and categories to keep things organized.
Internal vs public
Keep team-only articles internal while customers see only what's published for them.
Search built in
Customers and agents find the right article fast, by title or content.
Help-center API
Serve published articles and categories to any site or app with publishable API keys.
Quick notes
A staff-only markdown scratchpad that shares the same category taxonomy.
Stable go-live dates
Republishing an article preserves its original publish date across cycles.
The details
Draft to published
Auto-generated slugs. Internal or public visibility. Republishing keeps the original go-live date.
Stable dates
Publishable keys
Safe for the browser. 256-bit, hashed, shown once.
Search built in
By title or content, for agents and customers.
Quick notes
A staff-only markdown scratchpad.
One taxonomy
Articles and notes share categories.
Ready to answer faster?
See why support teams choose Assistive to turn every customer conversation into a fast, trackable answer.